Frequently Asked Questions - SearchQuarry.com
Support:1-800-859-7375

Search Quarry FAQ

  • Question: On SearchQuarry.com, the Freedom of Information Act is mentioned. What does your website have to do with the Freedom of Information Act?

    Answer:

    SearchQuarry.com is not directly associated with the Freedom of Information Act, or any federal, state, county, or city governments. SearchQuarry.com collects, organizes, stores, searches, and distributes public records information to its customers. However, the reason that all of this information is available to the public is because of the Freedom of Information Act. Other countries that do not have legislation similar to the Freedom of Information Act do not have the same type of access to public records.

  • Question: What are public records and what determines publicly available information?

    Answer:

    Public records are defined as information that has been filed by or recorded by federal, state, or local government agencies which qualify under the Freedom of Information Act as publicly available information. These records may include vital records, immigration records, real estate records, driving records, criminal records, and so on.. Public records are typically maintained by government agencies, and availability to those records typically varies according to regulations set by state and local governments.

  • Question: Is the data available on your website up to date?

    Answer:

    Data that has been collected for distribution on SearchQuarry.com has been collected from many types of data sources including various government agencies, and information brokerage services. SearchQuarry.com does everything in its power to keep its information current, but we do not control the frequency with which our sources of information updates their data. We like to remind our users that our services can be a valuable tool, but that we are not able to make any guarantee as to the accuracy of the information provided on our website. It is the responsibility of our users to use their own judgment and additional research and verification of any information found on SearchQuarry.com.

  • Question: I didn’t find the information I was looking for. What happened?

    Answer:

    There are a number of possible reasons for this, including but not limited to:

    • Your search may have been conducted with incorrect information such as a misspelled name or an incorrect date of birth.
    • You may have filled in the search form incorrectly. For example, if you placed a hyphen in the first name box or a suffix such as Jr. or Sr. in the last name box, this is likely to return an error.
    • It could be that there are no publicly available records for the particular search
    • The person being search for is a minor. We do not search juvenile records.
    • Our database search does not search hyphenated names. It will return an error. Please use a space in place of the hyphen. Also, do not use generational suffixes such as Jr., Sr., II, III, etc.
    • Do not use two name first names. For example, Betty Lou is a two name first name. This search will return an error. Instead, just use Betty as a search term and your results will come up.
  • Question: The information in your search results is wrong. Can I update this information?

    Answer:

    All of the information to this question is answered in our Privacy Policy. The relevant section of our privacy policy answering this question is below.

  • Removing your information from our search results

    Please be aware that public records can be obtained from official public records custodians or repositories and are made available upon request to the general public. In order to request a copy or removal of your official public record, please contact the official custodians of the public record you wish to be removed/withheld from public access. The process by which you may request for your official public record/s to be removed varies by state, so please check with your local government public record repository/ies for further details.
    As a courtesy, you may opt-out of having your information included in the data that appears in search results of this website. Your identifying information such as your name, address, phone number (as it appears on this website) will be withheld/removed upon written request submitted to our Data Management Department, as further explained below.

    It is vital that we are able to confirm your identity in order to locate and remove your information from our databases. In order for us to do this, we require that all data removal request forms submitted to our Data Management Department are accompanied by official proof of identity, such as a state issued ID or a driver’s license. This will ensure that we have fully matched the information you would like removed with the information stored on our databases. Please be sure to obscure or redact your photo and ID/driver’s license number prior to sending us the copy of one of these documents.

    We understand that you may have some security concerns when sending us your information. We wish to reassure you that we abide by very stringent security protocols. All information you provide through the data removal request process is ONLY used for the purposes of removing data from our databases. The information you submit to us is not stored, shared, sold, or used for any marketing purposes. It is used strictly to assist in the facilitation of the data removal request.

    Please print, fill out all the requested/mandatory information on the Data Removal Request Form available at opt_out_form.pdf. Be sure to include any of the following reasons for your request:

    1. You are a state, local or federal law enforcement officer or public official and your position exposes you to a threat of death or serious bodily harm.
    2. You are a victim of identity theft.
    3. You are at risk of physical harm.
    4. You have evidence the record is incorrect or expunged.

    It may further help us locate the information you wish to be removed/withheld, if you provide us such details as the location of the data in question in a form of website/URL link.

    Please fax or mail your Data Removal Request along with your proof of ID and copies of any applicable court orders to:
    Fax: 617-933-9946 (This fax number is for data opt-out requests ONLY. The Data Management Department does not manage any customer related issues)
    Opt Out Compliance Department
    P.O. Box 990043
    Boston, MA 02199

    Please allow upwards of 30 days for us to fully process your Data Removal Request.

    Please note: We do not process Data Removal Requests by email or over the phone. We may not be able to process incomplete requests which are missing proof of identification and/or vital information such as name, address and date of birth.

    Although most information is usually removed or blocked permanently, we do not guarantee the information will not be available again in the future, as we are not in direct control of the information distributed and obtained from official public records/government or third party sources. It is for this reason that we recommend you contact the custodian of the original record to request it be removed or corrected.

    In addition, we have no control over any information displayed by other online public records vendors, and your Data Removal Request will not remove information from third party websites.
    Please be aware that we are not a “consumer reporting agency” as defined by the FCRA, as we do not provide any data for use in credit, insurance, or employment screening. We explicitly prohibit the use of our service and the data it supplies for such purposes.

Information Is Freedom

Through the Freedom of Information Act and its amendments, United States citizens can access a number of different records. Searchquarry.com has made this information even more accessible. Using only your personal computer or even your phone, and an internet connection, you have your right to information at your fingertips.

SearchQuarry.com is an online distributor of the information available to you through the Freedom of Information Act.

Start Your Search Today. It is your right to know.

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